Support
Find quick answers for Honkus Games and game-specific support.
How do I contact Honkus Games?
Email support at honkusgames@gmail.com. Include your device model, platform, and a short description of the issue.
Where can I find privacy information?
Read the privacy policy for details about ads, purchases, cloud saves, and support emails.
Where are official game links posted?
Each game page lists the official store links once that game is live on a platform.
Are you a goose?
Maybe...
Where can I play Letterical?
Letterical is available on the Apple App Store for devices running iOS 15.0 or later. It is coming soon to the Google Play Store.
I am stuck! Any hints?
- Use vowels sparingly.
- If the diagonal word has a vowel in it, try to use only consonants on that line.
- The letters S and Y are useful for turning 4-letter words into 5-letter words, such as WORD becoming WORDS or WORDY.
- Make the most of common letter combinations like CH, CK, and GHT.
- Try words you do not even think are real; you may be surprised by how many are in the dictionary.
Am I allowed to reuse the diagonal letters?
Yes. Diagonal letters are freebies and do not count as repeats.
Can I make words vertically?
No. Only horizontal words count.
What do the yellow tiles mean?
Yellow tiles mean you have repeated a letter somewhere in the puzzle.
If I make a mistake, can I go back and change my words?
Yes. You can tap anywhere on the grid and overwrite tiles.
The 5x5 puzzles are impossible!
Every daily puzzle has been tested and proven to be solvable using regular words. Randomly generated puzzles may not always be solvable, but I have yet to find one that did not have a solution.
What order do I work out the maths puzzles?
Work them out from left to right. BODMAS, BIDMAS, and PEDMAS do not apply to Letterical maths puzzles.
What are gems used for?
Gems are used to buy themes. Open the Themes menu from the main menu to browse and purchase new colour palettes, special themes, animations, and filters.
Does this game contain micro-transactions?
No. Gems and experience can only be earned by playing the game and cannot be purchased with real money. The only purchase option is Premium mode, which is a one-off fee.
If I reset a daily puzzle after beating it, do I get the rewards again?
No. Daily puzzle rewards can only be earned once.
Are there ads in this game?
Ads are 100% optional in the free version. Watch one at the end of a puzzle to get double rewards up to 10 times a day, or buy Premium to get double rewards forever (completely ad free!).
I do not understand Endless Mode.
Endless Mode is a timed Premium challenge where filling the grid shifts every row up by one and grants a time bonus. The top row is always locked, and the letters in the locked diagonal tiles change after every shift. That means there is no guarantee your existing rows will still be valid once the grid moves, so the challenge is to keep adapting before the timer runs out.
What are the benefits of Premium?
Premium unlocks automatic double rewards, daily maths puzzles, Endless Mode, random puzzles, extra themes, background animations, filters, and more achievements.
Is Premium mode a one-time purchase?
Yes. Premium is a one-time purchase, not a subscription.
How do I restore Premium?
Open Letterical, go to Settings, and use Restore Purchases if Premium is not already active.
Does the game support other languages?
So far, Letterical is only available in English. I am hoping to extend it into other languages, but each language would need its own daily puzzle set, so it would not be a quick update.
Do daily puzzles sync between devices?
Letterical supports platform-specific cloud syncing on Apple and Google platforms. Apple devices sync through iCloud, and Google/Android devices sync through Google cloud services. Saves do not sync between Apple and Google platforms, so make sure each device is signed into the same account on the same platform.
I found a puzzle issue. What should I send?
Please include the puzzle date, puzzle type, difficulty, and a screenshot if possible.
No matching questions found.
Email honkusgames@gmail.com and I'll do my best to help you.